Data for every month ending May 2023

Sr. No. Received From Carried forward from Previous Month Receive during the Month Total Pending Resolved* Pending at the end of the month** Average Resolution Time^ (In days)
            Pending for less than 3 months Pending for more than 3 months  
1 Directly from Investors 0 32 0 32 0 0 1.00
2 SEBI (SCORES) 0 0 0 0 0 0 0.00
3 Stock Exchanges 0 5 2 3 2 0 13.33
Other Sources (if any) 0 0 0 0 0 0 0.00

Trend of monthly disposal of complaints

Sr. No. Month Carried forward from Previous Month Received Resolved* Pending**
1 Apr-2021 11 64 64 11
2 May-2021 11 68 71 8
3 Jun-2021 8 80 82 6
4 Jul-2021 6 74 73 7
5 Aug-2021 7 64 62 9
6 Sep-2021 9 76 72 13
7 Oct-2021 13 42 46 9
8 Nov-2021 9 50 51 8
9 Dec-2021 8 48 52 4
10 Jan-2022 4 19 21 2
11 Feb-2022 2 48 40 10
12 Mar-2022 10 57 63 4
13 Apr-2022 4 61 63 2
14 May-2022 2 47 39 10
15 Jun-2022 10 57 63 4
16 Jul-2022 4 47 43 8
17 Aug-2022 8 42 42 8
18 Sep-2022 8 30 38 0
19 Oct-2022 2 22 22 2
20 Nov-2022 2 42 44 0
21 Dec-2022 0 39 36 3
22 Jan-2023 3 34 33 4
23 Feb-2023 4 41 40 1
24 Mar-2023 1 41 36 5
25 Apr-2023 5 37 40 2
Grand Total 151 1230 1236 2

*Should include complaints of previous months resolved in the current month, if any.
**Should include total complaints pending as on the last day of the month, if any.
^Average resolution time is the sum total of time taken to resolve each complaints in the current month divided by total number of complaints resolved in the current month.

Trend of annual disposal of complaints

Sr. No. Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
1 2019-2020 5 832 828 9
2 2021-2022 138 1077 1087 128
3 2023-2024 133 153 149 2
Grand Total 276 2062 2064 139

Investor Complaints Data SEBI

sebi-investors