Dedicated Customer Service

When you come onboard Tradebulls as a valuable customer, we take every effort to make your journey comfortable. We have designed our customer services to ensure maximum convenience for our customers. Our dedicated customer care teams are well-trained and patiently listen to customer concerns to provide effective resolutions on time.

Ms. Shikha Shah (Compliance Officer)

Tradebulls has created an exclusive e-mail ID viz. wecare@tradebulls.in for the purpose of registering complaints by investors. Investors are requested to avail this facility.

corporate office

CORPORATE OFFICE

Kanakia Wall Street
A-Wing, Ground Floor,
Andheri Kurla Road,
Andheri (East), Mumbai - 400093
regional office

REGIONAL OFFICE - DELHI

RAJENDRA PLACE
9B Pusa Road, 3rd Floor,
Opposite Siddharth Hotel,
Near Rajendra Place Metro Station,
Rajendra Park, New Delhi – 110060.
registered office

REGIONAL OFFICE - KOLKATA

PS Arcadia Centrum
1st Floor, 69, Park Street,
Beside Park Street Post Office,
Kolkata – 700016
office time

OFFICE TIMINGS

Monday to Friday

9:00 am to 5:00 pm

Saturday

10:00 am to 3:00 pm

Office will remain close on

Sunday and on Exchange Holidays

Filing of complaints on SCORES – Easy & quick

register

Register on

SCORES portal

mandatory

Mandatory details for filing complaints on SCORES:

  • Name, PAN, Address
  • Mobile Number, Email ID
benefit

Benefits

  • Effective communication
  • Speedy redressal of the grievances

 

Complaint Redressal Escalation Matrix

Details of Contact Person Address Contact No. Email Id Working hours
Customer care Payal Makwana Tradebulls House, Sindhu Bhavan Road, Bodakdev, Ahmedabad-380054 079-40001000 (760) wecare@tradebulls.in All trading days 9:00 AM to 6:00 PM
Head of Customer care Harsh Chauhan Tradebulls House, Sindhu Bhavan Road, Bodakdev, Ahmedabad-380054 079-40001000 (578) harsh.chauhan@tradebulls.in All trading days 9:00 AM to 6:00 PM
Compliance officer Shikha Shah Tradebulls House, Sindhu Bhavan Road, Bodakdev, Ahmedabad-380054 079-40001000 (614) compliance@tradebulls.in All trading days 9:00 AM to 6:00 PM
CEO Aasif Hirani Tradebulls House, Sindhu Bhavan Road, Bodakdev, Ahmedabad-380054 079-40001000 aasif@tradebulls.in All trading days 9:00 AM to 6:00 PM

Dedicated Helpline Number & Email ID for reporting of cyber incidents by Investors

Member Id Helpline Number for cyber attacks Email Id for reporting of cyber attacks
376 079-40001295/96 incidentreports@tradebulls.in